While we'd like to say that our launches are flawless. One of these hiccups might be that you did not receive an email with your login credentials upon completing your transaction. Once your purchase is finalized you will receive an automated Welcome Message that includes your login credentials and a link to access the software as an Socio Stacks member. Before reaching out to our support team, please make sure that this link was not sent to a different email of yours. Also, be sure to check your spam/junk folders. If this email still cannot be found - please email our Support Team with the subject title 'I Did Not Receive My Login for Socio Stacks . Support@sociostacks.com