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IT Infrastructure And Support
Customer Relationship Management (CRM) System
Data & Content Managment
Digital Marketing
Financial management
Account Mangament
Retail and eCommerce
AI Services
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See how hoteliers are saving thousands in commissions and growing their direct bookings
1000+
Happy Hotels
₹15Cr+
Commission Saved
50K+
Bookings/Month
4.9/5
Average Rating
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Frequently Asked Questions
Everything you need to know about HotelierX
How does the free trial work?
Get full access to all features for 14 days - no credit card required. You can add rooms, customize your booking page, and test the complete system. If you love it (and we're confident you will!), simply choose a plan. If not, no charges, no questions asked.
How long does setup take?
Most hotels are up and running in under 10 minutes! Our step-by-step wizard guides you through adding rooms, uploading photos, and setting prices. No technical knowledge needed. We also offer free setup assistance via video call if you need help.
What payment methods are supported?
We integrate with PayPal, Stripe, Razorpay, and 10+ other payment gateways. You can also accept cash on arrival, bank transfers, and UPI payments. All payments go directly to your account - we never hold your money.
Do you charge commission per booking?
Absolutely not! That's the whole point. You pay a flat monthly or annual fee and keep 100% of every booking. No hidden fees, no percentage cuts, no surprises. Your revenue is your revenue.
Can I cancel my subscription anytime?
Yes, absolutely. There are no long-term contracts. Cancel anytime from your dashboard with one click. If you're on an annual plan, you can request a pro-rated refund for unused months within the first 30 days.
Is my data secure and backed up?
Your data is encrypted with 256-bit SSL and stored on secure cloud servers with automatic daily backups. We're GDPR compliant and PCI DSS certified for payment processing. Your guest data is yours and yours alone - we never sell or share it.
Can I use my own domain name?
Yes! On the SunAroma plan and above, you can connect your own domain (e.g., book.yourhotel.com). We provide simple step-by-step instructions, or our support team can help you set it up for free.
What kind of support do you provide?
We offer 24/7 support via WhatsApp, email, and live chat. Free plan users get email support, while paid plans include priority support with response times under 2 hours. We also provide free video tutorials, setup assistance, and a comprehensive knowledge base.
Still Have Questions?
Our team is here to help! Get in touch and we'll respond within minutes.
Average response time: Under 2 hours
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